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General Practice

Telehealth

Can't make it in to the clinic? Our telehealth service lets you see your GP by video or phone from wherever you are — same trusted care, without the travel.

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Virtual

Accessible Virtual Healthcare Consultations

Our telehealth service offers a convenient way to consult with your GP when attending the clinic isn't possible. Virtual appointments are suitable for follow-up consultations, results reviews, repeat prescriptions, mental health check-ins, chronic disease management, medical certificates, and care coordination. While many healthcare needs can be managed remotely, your GP will advise if an in-person appointment is required to ensure you receive the most appropriate care.

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Telehealth at Merrimac Medical Centre is available for a wide range of consultations — from follow-up appointments and prescription renewals to mental health check-ins, chronic disease reviews, and medical certificates. We use HotDoc Video, a secure and easy-to-use platform that works directly in your browser — no downloads required. Your GP has access to your full medical history during the call, ensuring continuity of care. If an in-person visit is needed, your GP will let you know and help arrange an appointment. 


  • Video and phone consultations available via HotDoc 

  • Scripts sent electronically to your preferred pharmacy 

  • Mental Health Care Plan creation and review via telehealth 

  • Chronic disease management reviews 

  • Medical certificates and referral letters 

  • Available for existing patients only.

Your GP, Wherever You Are

Can't make it in? Our telehealth service connects you with your GP by video or phone — the same trusted care, without the travel.

Follow-Up

Prescriptions are sent electronically, referrals are arranged, and any results or follow-up plans are communicated to you directly — just as they would be after an in-person visit.

Your Consultation

Connect at your appointment time on any device — phone, tablet, or computer. Your GP reviews your history, discusses your concern, and provides advice, prescriptions, or referrals as needed.

Book Your Appointment

Select 'Telehealth' when booking online through HotDoc, or call us on (07) 5525 1222. You'll receive a secure link by SMS or email before your appointment time.

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What to Expect During Your Visit
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FAQ
Frequently Asked Questions

Clear information for your peace of mind.

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